Experience

Enterprise platform that lets engineering teams create, deploy, and govern AI agents and automated workflows from a visual builder, over a reusable ecosystem of tools and knowledge bases.

• Built an AI agent framework (LangChain over OpenAI / AWS Bedrock / vLLM) with streaming chat and 25+ tool integrations, plus a RAG knowledge-base system on PostgreSQL/pgvector (multi-format ingestion, embeddings, semantic retrieval).
• Implemented agent interoperability via the A2A v1.0 protocol (agent cards, registry, JSON-RPC task lifecycle) and built an MCP server exposing 49 platform operations to IDE/AI clients.
• Developed a React/Redux visual workflow builder (20+ step types with nested flow control) over a 50+ endpoint Node.js/Express API with JWT/LDAP auth and RBAC.
• Owned deployment with Helm/Kubernetes (StatefulSets, HPA autoscaling, ingress, migration init containers) and Jenkins CI/CD to a Nexus registry, instrumented with OpenTelemetry tracing.

End-to-end telecom billing-sync and order-automation platform for T-Mobile.

• Sole engineer responsible for architecture and implementation (backend, frontend, data, CI/CD) of a telecom operations platform automating customer billing-account (BAN) refresh and cross-system data synchronization, working with operations teams and external billing-system owners; lifted the core sync KPI from ≈30% to ≈99% in 10 months and sustained a >95% success rate.
• Scaled a single-threaded Node.js service to process ≈1M BANs nightly without Kubernetes, via an app-level horizontal-scaling model launching one binary as N labeled worker instances, each claiming a DB-partitioned slice of work with runtime-tunable concurrency pools; raised throughput ≈10x (≈50 → ≈500 BANs/sec) with adaptive throttling.
• Engineered a Node.js/TypeScript (Fastify) multi-agent backend (scheduler, processor, web-service agents) running cron-driven automations with a custom concurrency/queue engine (libuv / p-limit) enforcing complex execution rules.
• Integrated five+ heterogeneous systems: PostgreSQL, Oracle, and Cassandra datastores, Apache Kafka event streaming, and an iPaaS layer to external billing/legacy systems (Samson, RTB, SKY, ADTM).
• Built a React/TypeScript (Vite, Material-UI, Redux Toolkit, ReactFlow) operations console with dashboards, visual automation flows, and reporting, secured by OAuth and a 4-tier RBAC model.

Technical and architectural lead for the GraphQL Federation orchestration layer powering a telecom's digital BSS stack, sitting between front-end channels and backend BSS/legacy systems.

• Led the architecture and set the standards, boundaries, and runtime that every feature team built on, via a GraphQL Federation supergraph/subgraph platform (Node.js, TypeScript, Fastify, Mercurius).
• Built the core integration SDK: a singleton API connector unifying BSS and Legacy integrations with centralized auth, caching, timeout/retry, URL & API-version rewriting, and a normalized error taxonomy with source attribution and correlation IDs.
• Designed a 'plug-and-play' subgraph framework where teams provide only resolvers/business logic while the platform auto-wires federation, depth-limiting, error handling, context, caching, and hooks, cutting new-service bootstrap from days to minutes.
• Implemented a Kubernetes-native gateway that auto-discovers subgraphs via the K8s API and dynamically composes the federated supergraph with health polling, with zero manual gateway config when adding services.
• Engineered the observability and resilience layer: structured logging with PII masking, request/response tracing, Redis caching (TTL, eviction, dependency-based invalidation), and correlation/error UUIDs across the federation.
• Owned the cloud and CI/CD foundation: AWS EKS/ECR, Terraform IaC, ArgoCD GitOps, Istio policies, hardened containers, and reusable Jenkins/Azure Pipelines templates.

Self-service platform consolidating remote Unix environment access and configuration into a single UI; a personal initiative built outside core project work, in production 7+ years.

• Architected a 3-tier system: a vanilla JS + PHP front end executing commands on remote Unix servers over SSH2 (phpseclib) from the browser, backed by two Java/Spring Boot microservices, one resolving any VAPP/hostname into its full environment topology from an Oracle registry, and a config plugin parsing XML app configuration into a searchable UI.
• Implemented role-based access control, full audit logging of every executed command (user, session, client IP, target host), and a modular widget framework (databases, customers, caching, ESB, message/SIM/IBAN utilities).
• Adopted as core infrastructure tooling across 10+ digital delivery projects (US Cellular, Vodafone Italy, Yettel), serving 200+ engineers and still running in production 7+ years after first release.

Scrum team lead, then cross-program front-end expert parachuted into at-risk telecom programs across Europe.

• Relocated to the North (Nazareth) to lead and mentor a full Scrum team delivering digital self-service for telecom clients, owning day-to-day delivery and technical direction.
• Repeatedly deployed as a senior front-end (React/Redux) specialist to stabilize and accelerate at-risk 'crisis' programs across European carriers, including Vodafone Italy (VFIT), 3UK, and 3IR.
• Became the go-to engineer to parachute into struggling programs and rapidly raise front-end quality and delivery pace under tight timelines and shifting requirements.

Customer-facing self-service web platform for US Cellular.

• Marked the move from backend into the digital/full-stack world, building customer-facing self-service features with React and Redux, backed by Java/JDBC services over REST.
• Became a go-to front-end engineer on a demanding, high-visibility digital transformation program for a Tier-1 US carrier.
• Front-end strength on this program led directly to a team-lead promotion and later cross-program rescue assignments.

Order orchestration & fulfillment for AT&T.

• Developed and maintained backend services in Java/JDBC for a large-scale telecom order management system, delivering features and resolving production defects.
• Authored and optimized complex SQL across the order/fulfillment data model to support new functionality and troubleshoot data issues.
• Built an early foundation in enterprise backend and data-intensive systems for a Tier-1 US carrier.